Contact Soak Com Customer Service
Soak Com Phone Numbers and Emails
Customer Service:
-
+44 333 004 6333
Contact Information
Soak Com Website:
Soak Com Help Center:
Corporate Office Address:
Other Info (opening hours):
Monday to Thursday: 8:30am to 9pm
Friday: 8:30am to 5:30pm*
Saturday: 9am to 5:30pm
Sunday: 10am to 4pm
Bank Holidays: 9am - 5:30pm
Summary of Soak Com Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Soak Com?
Request for Information Question:
- “About a product”
- “Looking for a laundry service to service towels”
Shipping and Delivery Question:
- “Waiting on a delivery”
- “Waiting on delivery”
- “Item not delivered”
Product/ Service Question:
- “Broken unit”
- “Warranty reaplacement of basin tap”
- “Damaged item”
Return/ Replace Question:
- “Return”
- “Problems with a returne bath”
- “Need to return something as I got wrong version of it”
Refund Question:
- “Refund”
- “Refund shower”
Account Question:
- “I want yo dis continue my subscription”
Activation/ Cancellation Question:
- “Cancel debit”
Staff Question:
- “Horrendous service”
Other Question:
- “Trying to find the name of the shower we bought from you”
- “I need to inquire about vanity unit”
- “Faulty mirror”
About
Soak.com is a large online bathroom retailer. The company is headquartered in Nuneaton, United Kingdom. Soak.com offers a broad range of products under the following categories: Radiators, Bathroom Suites, Toilets&Basins, Baths, and Furniture. It also offers showers, shower enclosures, taps, and accessories. Available payment options are Visa, MasterCard, and Maestro. Buyers can also use PayPal service. Soak.com offers free delivery for all orders over £399. The company provides all buyers with up to 10 year warranty from the date of purchase. It covers all faults due to manufacture. Soak.com accepts returns within 14 calendar days of receipt for a full refund or exchange.
Soak Com is ranked 131 out of 314 in Pools, Spas and Plumbing Supplies category
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